To explore the expanding role of libraries in providing internet access and promoting digital literacy, this article examines ten libraries in one state that developed Digital Navigator programs. Representing a mix of small and rural as well as metropolitan and large libraries, the libraries’ efforts offer a different philosophy in dealing with digital divide factors. This research investigates how libraries launched Digital Navigator programs, the processes behind developing them, and how they reflect notions of information access. This investigation analyzes the circumstances and controversies more broadly, which can shape digital information strategies in public libraries.
Figure 1 The Digital Inclusion Composite Source: 10.5325/jinfopoli.14.2024.0007
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area.
He earned his MLIS degree from Wayne State University in Detroit.
Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.